Bring checked contact details into the active chat
When an external process sends verified contact details, keep the current BotStar conversation's user profile up to date.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Livechat update
Updates user details in the current live chat session.
Why this helps
Switching between a verification result and an active chat to update customer details interrupts the conversation.
- Keep verified details with the active conversation.
- Avoid copying contact information by hand between tools.
- Give the agent or bot a more current user profile during the session.
Setup
Build it in a few focused steps.
- 1Connect Addressfinder and BotStar once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3In one instruction, ask Notis to update the current BotStar live chat user's details with verified values included in the webhook.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Send one real example during an active chat and review the run.
Questions about this workflow
What starts the workflow?
A Notis webhook starts it when an external tool or backend sends an HTTP request with the verification result.
Does this open a chat or start a new session?
No. The action updates user details on the current live chat session.
What if no live chat session is active?
This action is intended for an active conversation. Test with a real active session and check the run report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addressfinder to Botstar. A trigger fires from one place; an action lands in another.
Addressfinder triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Registers a callback that runs when the chat window closes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Bot
Creates a new bot.
Get BotStar Application IDs
Retrieves the application IDs used by the live chat widget.
Create Bot Attribute
Creates a bot attribute for shared, multilingual values.
Livechat boot
Reinitializes the live chat widget with updated data.
Create CMS Entity
Creates a content entity with optional custom fields.
Close BotStar Livechat Widget
Hides the live chat window.
Create Entity Fields
Adds fields to an existing content entity.
Connect any two apps with Notis in the middle.
Addressfinder and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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