Check Botsonic FAQs before responding to a validated inquiry
Pull the bot's current FAQs into a review when a validated inquiry needs a considered response.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Why this helps
You can lose time checking whether the chatbot already covers a request before preparing a follow-up.
- Makes the existing FAQ set available during inquiry review.
- Keeps validated contact context with the review request.
- Helps identify whether an inquiry may need human follow-up.
Setup
Build it in a few focused steps.
- 1Connect Addressfinder and Botsonic once in the Notis portal.
- 2Create an automation named for validated inquiry FAQ review.
- 3Tell Notis to use the webhook's validation context and retrieve the FAQs for the identified Botsonic bot for review.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real validated inquiry and the intended bot.
Questions about this workflow
Does this workflow answer the inquiry automatically?
No. It retrieves the bot's FAQs for review. The listed actions do not include sending a response to the contact.
Can it determine whether an FAQ answers the inquiry?
Not from the listed action alone. Notis can analyze the returned FAQs against the request, but a definitive match may need human review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addressfinder to Botsonic. A trigger fires from one place; an action lands in another.
Addressfinder triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
Addressfinder and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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