Route checked customer requests into Agiled
Give qualifying customer requests a clear home in Agiled, with the contact check included for the team.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Ticket
Creates a new support ticket.
Why this helps
Important requests can be hard to spot when they arrive mixed in with incomplete or unclear contact details.
- Check submitted contact details before escalation.
- Create tickets only when the request matches the criteria you specify.
- Keep the request and check outcome together for the support team.
Setup
Build it in a few focused steps.
- 1Connect Addressfinder and Agiled once in the Notis portal.
- 2Create an automation in Automations, New Automation.
- 3Tell Notis to check contact details and create an Agiled ticket when the request meets your stated escalation criteria.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one qualifying request and one that should not be escalated.
Questions about this workflow
Can Notis decide which requests are urgent?
You can describe the criteria in your instruction, using information in the request. Do not rely on priority signals that the sending service does not provide.
What happens to requests that do not qualify?
They do not create an Agiled ticket under this workflow. Run reports can show what happened, depending on the reporting information available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addressfinder to Agiled. A trigger fires from one place; an action lands in another.
Addressfinder triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Creates a new expense.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Creates a new project.
Create Task
Creates a new task.
Create Ticket
Creates a new support ticket.
Get Contacts
Retrieves contacts.
Get Currencies
Retrieves the available currencies.
Get Deals
Retrieves deals.
Get Employees
Retrieves employees.
Connect any two apps with Notis in the middle.
Addressfinder and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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