Keep maintenance request contacts ready in Dripcel
When an incoming device maintenance request includes contact details, let Notis sync those records for your follow-up process.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Upsert Contacts
Creates or updates up to 20,000 contacts in bulk; invalid contacts are reported without blocking the import.
Why this helps
Copying contact details from device incident messages into a messaging tool adds manual work when a repair needs attention.
- Create new contacts or update existing Dripcel records from supplied request data.
- Keep contact syncing separate from deciding whether a person should receive a campaign.
- Reduce manual re-entry after a maintenance request.
Setup
Build it in a few focused steps.
- 1Connect Adafruit IO and Dripcel once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to upsert contacts included in forwarded maintenance requests and skip requests without contact details.
- 4Choose the webhook trigger, configure your external sender to forward request data to its HTTP endpoint, and choose a report channel.
- 5Test with one real request and verify the resulting contact details in Dripcel.
Questions about this workflow
Does this send a message to the contact?
No. It uses the Dripcel upsert contacts action to create or update records. It does not send an SMS or email.
Will existing records be overwritten?
The Dripcel action can create new contacts or update existing ones. Review the supplied data and test with a real example before relying on the sync.
Does a forwarded request need contact details?
Yes. The request must include the contact data needed by Dripcel. The instruction can ask Notis to skip requests that lack it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adafruit IO to Dripcel. A trigger fires from one place; an action lands in another.
Adafruit IO triggers
Dripcel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Contact
Delete a contact.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contacts in Bulk
Creates up to 100,000 new contacts in bulk; existing contacts are not updated.
Get Dripcel Campaigns
List campaigns and their statuses.
Get current credit balance
Retrieve the current credit balance for your organization.
Delete Tag
Deletes a tag and removes it from every contact and campaign using it.
Get Deliveries
Retrieve SMS and email delivery records.
Get email templates
List email templates in your account.
Get sales
Retrieve sales data for reporting or analysis.
Connect any two apps with Notis in the middle.
Adafruit IO and Dripcel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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