Add resolved Adafruit IO incident documentation to Docsbot
Make useful device troubleshooting notes easier for your support bot to find when a similar issue comes up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Bot Source
Creates a source for a bot’s knowledge base.
Why this helps
Resolved device incidents often stay buried in handoff notes instead of becoming reusable support knowledge.
- Capture resolved incident notes as a Docsbot bot source.
- Reuse troubleshooting knowledge across future support work.
- Reduce the effort of manually adding supplied incident documentation.
Setup
Build it in a few focused steps.
- 1Connect Adafruit IO and Docsbot AI once in the Notis portal.
- 2Create an automation in Automations and name it.
- 3In one instruction, tell Notis to create a source for the specified Docsbot bot from the resolved incident documentation supplied with each request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Send one real resolved incident with its documentation and bot details to test the workflow.
Questions about this workflow
Does this workflow read Adafruit IO data on its own?
No. Adafruit IO has no listed trigger events here. An external tool or backend must send the incident documentation to the Notis webhook.
What does the request need to include?
Provide the incident documentation and the valid bot details needed to create a source. The listed action supports URLs, files, sitemaps, and other source types; file-based sources need an upload step first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adafruit IO to Docsbot ai. A trigger fires from one place; an action lands in another.
Adafruit IO triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Adafruit IO and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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