Keep device customer feedback on a steady path
When a customer joins an eligible device program, pass their details to Delighted email Autopilot in one clear step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Why this helps
Manually enrolling customers and keeping their device context current creates another follow-up task to remember.
- Enroll a person in email Autopilot from an external webhook request.
- Update custom properties using customer or device context included in the request.
- Avoid repeating contact setup by using the Delighted Autopilot action.
Setup
Build it in a few focused steps.
- 1Connect Adafruit IO and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to add the person from the request to Delighted email Autopilot and update only properties supported by the supplied context.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real enrollment request and review the Delighted result.
Questions about this workflow
Does this send an immediate survey?
The selected action enrolls or updates a person in email Autopilot. It does not promise an immediate survey; delivery follows the account's Autopilot configuration.
Can the workflow infer customer details from an Adafruit IO feed?
Only if those details are included in the webhook request or otherwise supplied in the instruction. Do not assume a feed contains a person's email or identity.
What if the person is already enrolled?
The action can add a person to Autopilot or update their properties. Tell Notis which supplied details to use, then verify the behavior with a real example.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adafruit IO to Delighted. A trigger fires from one place; an action lands in another.
Adafruit IO triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Adafruit IO and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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