Keep device identity attached to one customer profile
When identity has been verified, bring multiple identifiers under one canonical profile.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Why this helps
Duplicate profiles can split a customer's device history and make follow-up harder to coordinate.
- Consolidate profile data under a canonical Customer.io person.
- Keep an explicitly supplied identity match from being handled manually.
- Reduce fragmented customer context.
Setup
Build it in a few focused steps.
- 1Connect Adafruit IO and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3Describe the verified identity match and which identifier should remain canonical.
- 4Choose the webhook trigger and where run reports should go.
- 5Test only with one confirmed pair of identifiers and verify the canonical profile.
Questions about this workflow
Does this action merge profile data?
Yes. The alias operation moves data from the previous identifier profile to the user identifier profile.
Can Notis decide two identifiers belong to the same person from telemetry alone?
The request or your instructions need to provide a reliable, verified match. The workflow should not guess identity from unrelated device activity.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adafruit IO to Customerio. A trigger fires from one place; an action lands in another.
Adafruit IO triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
Adafruit IO and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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