Keep device alerts connected to customer activity
When a device needs attention, record the signal alongside the customer it belongs to.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Track Event
Records an event associated with a person, along with its properties.
Why this helps
Device alerts can arrive in one place while customer context lives somewhere else, making follow-up easy to miss.
- Keep device activity with the relevant customer record.
- Make alerts available for Customer.io segmentation and campaigns.
- Reduce manual copying between monitoring and customer tools.
Setup
Build it in a few focused steps.
- 1Connect Adafruit IO and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3Describe that incoming device alert requests should be recorded as Customer.io events for the matching person.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real alert and confirm the event is attached to the expected profile.
Questions about this workflow
Does Adafruit IO provide a native Notis trigger for this workflow?
No. This workflow starts when an HTTP request reaches its Notis webhook. Your setup must send the Adafruit IO alert data to that webhook.
What information is needed to attach an event to a person?
The request should include a Customer.io person identifier and the alert details you want recorded.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adafruit IO to Customerio. A trigger fires from one place; an action lands in another.
Adafruit IO triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
Adafruit IO and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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