Get a scheduled review of Delighted survey responses
Make customer feedback easier to review by having Notis gather responses on a predictable schedule.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Survey Responses
Lists survey responses in your account.
Why this helps
Survey feedback can pile up until someone remembers to open the feedback tool and look for patterns.
- Retrieve survey responses on a recurring schedule.
- Ask Notis to summarize themes and notable feedback in the run report.
- Keep a regular feedback review without remembering to open another tool.
Setup
Build it in a few focused steps.
- 1Connect Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to retrieve responses for the period since the previous run and summarize recurring themes and notable comments; provide any comparison baseline you want analyzed.
- 4Choose the recurring schedule and a report channel, then test with one real response review.
Questions about this workflow
Can Notis compare this period with an earlier baseline?
Only if the earlier data or baseline is available to the automation. The response listing supports filtering, but no baseline is specified here.
Does this workflow change Delighted records?
No. It retrieves survey responses for review and reports the analysis through the configured Notis report channel.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Delighted. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
ActiveTrail and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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