Send a Delighted survey after an ActiveTrail campaign
Move a customer from campaign follow-up to feedback without rebuilding their details by hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update Person
Creates or updates a person and schedules a survey email.
Why this helps
After a campaign, it is easy to lose track of which customers should receive a feedback survey and when.
- Create or update the Delighted person record from contact details in the webhook request.
- Schedule a survey email for the eligible contact.
- Keep the campaign follow-up instruction in one Notis automation.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to create or update the Delighted person and schedule a survey email for each eligible contact in an incoming request.
- 4Choose the webhook trigger, select a report channel, then test with one real eligible contact request.
Questions about this workflow
Does ActiveTrail provide a built-in trigger for this workflow?
No. ActiveTrail has no listed trigger events for this package, so Notis starts it when an HTTP request reaches its webhook.
What should the request include?
Include the contact details and any survey properties your workflow needs. The actual request format depends on the sender you use.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Delighted. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
ActiveTrail and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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