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Transcribe audio feedback from ActiveTrail campaigns

Capture what customers said without replaying every recording. Send a publicly accessible audio URL to Deepgram and get a transcript to review.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Transcribe Pre-recorded Audio

Transcribes a pre-recorded audio file into text.

Why this helps

Useful customer feedback can get missed when listening through recordings takes time and focus.

  • Convert submitted audio into readable text for faster review.
  • Keep campaign context alongside the resulting transcript when it is included in the webhook request.
  • Reduce the need to replay recordings to find what a customer said.

Setup

Build it in a few focused steps.

  • 1Connect ActiveTrail and Deepgram once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name.
  • 3Tell Notis to transcribe the audio URL supplied with the campaign feedback, only when the URL is publicly accessible.
  • 4Pick the webhook trigger and choose where run reports should go.
  • 5Test with one real audio URL and confirm the transcript is useful.

Questions about this workflow

Does this start from an ActiveTrail event?

ActiveTrail has no trigger events listed here. A webhook starts the automation when an external service sends Notis an HTTP request with the audio URL.

What kind of audio URL can Deepgram transcribe?

The file must be publicly accessible to Deepgram. Test with a real URL before relying on the workflow.

Will this send a message to the customer?

No. The listed Deepgram action transcribes audio; it does not send an ActiveTrail email.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link ActiveTrail to Deepgram. A trigger fires from one place; an action lands in another.

ActiveTrail triggers

Deepgram actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Public Models

Retrieves metadata for public speech-to-text and text-to-speech models.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Model by ID

Retrieves metadata for a speech-to-text or text-to-speech model.

ActionInstant

List Deepgram Projects

Lists all projects.

ActionInstant

Get Project Usage Summary

Retrieves aggregated usage statistics for a project.

ActionInstant

Get Project Balance

Retrieves a project's balance in the provider's native units.

ActionInstant

List Project Scopes

Lists all permission scopes for a project.

ActionInstant

Get Project Billing Breakdown

Returns a project's dated billing entries in USD.

ActionInstant

Transcribe Pre-recorded Audio

Transcribes a pre-recorded audio file into text.

ActionInstant

Connect any two apps with Notis in the middle.

ActiveTrail and Deepgram, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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