Bring email delivery issues into incident reviews
Give your team one timeline for operational incidents and the email delivery changes that may help explain them.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create event
Creates an event to record an important occurrence, such as a deployment or outage.
Why this helps
When delivery problems are tracked separately from service incidents, useful timing and context can be missed during a review.
- Record delivery issues and recovery notices in Datadog.
- Use webhook-supplied details to add context to incident reviews.
- Reduce manual timeline updates during a busy incident.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Datadog once in the Notis portal.
- 2Create an automation and tell Notis to create a Datadog event for each delivery issue or recovery notice it receives.
- 3Pick the Notis webhook trigger and have your existing process send the notice details.
- 4Choose where run reports should go, then test with one real notice.
Questions about this workflow
Can this detect delivery failures on its own?
No ActiveTrail trigger is provided here. Your existing process must send a webhook to Notis when it has a delivery issue or recovery notice.
Can Notis include the affected campaign?
Yes, if your webhook request supplies the campaign identifier or name and you ask Notis to include it in the Datadog event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Datadog. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Creates a dashboard for viewing infrastructure, application, or business metrics.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Aggregate logs
Aggregates logs into counts, statistics, groupings or trends without downloading raw events.
Create downtime
Creates downtime to silence alerts during maintenance or planned outages.
Create event
Creates an event to record an important occurrence, such as a deployment or outage.
Create monitor
Creates a monitor to track data and trigger alerts.
Create On-Call escalation policy
Creates an on-call escalation policy.
Create SLO
Creates a service level objective to track service reliability targets.
Create Synthetic API Test
Creates a synthetic API test to monitor API availability and performance from multiple locations.
Connect any two apps with Notis in the middle.
ActiveTrail and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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