Carry unsubscribe requests through to Customer.io
Make unsubscribe requests easier to handle across your email tools with a webhook-triggered Customer.io action.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe from Delivery
Unsubscribes a person from email by setting their unsubscribed status to true.
Why this helps
A request recorded in one email system can be overlooked when another system also manages customer communication.
- Reduce manual handoffs for unsubscribe requests.
- Associate the request with the relevant Customer.io delivery when details are supplied.
- Review requests that need missing information.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe that Notis should process an incoming unsubscribe request for the matching person and delivery, and report requests missing either detail.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real request and confirm the unsubscribe result in Customer.io.
Questions about this workflow
What information does Customer.io require for this action?
The request needs to identify the person and the specific delivery associated with the unsubscribe.
Will this unsubscribe a person from every message?
This action unsubscribes a person from a specific delivery. It is not a blanket suppression of the profile.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Customerio. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
ActiveTrail and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Customerio.