Resolve an audio order that has not entered transcription work
When a campaign handoff confirms no transcription work has been done, pass the file ID to Notis to request cancellation and a refund if applicable.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Why this helps
An audio order created for the wrong campaign or recording can remain open even when no work has started.
- Request cancellation for a specified audio file.
- Issue a refund if applicable under Castingwords' action behavior.
- Tie the request to campaign correction context.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Castingwords once in the Notis portal.
- 2Create an automation and describe the cancellation conditions.
- 3Pick the webhook trigger and include the audio file ID and confirmation that no work has been done.
- 4Choose where run reports go, then test with one eligible example.
Questions about this workflow
When can the action be used?
Use it only when no transcription work has been done, such as pre-processing, audio processing, or error states.
Is a refund guaranteed?
No. The action issues a refund if applicable.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Castingwords. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Retrieves the current account prepay balance.
Get registered webhook URL
Retrieves the webhook URL registered for account notifications.
Get Transcript
Retrieves a completed audio transcription in the requested format.
Order Transcript
Creates a transcription order for audio or video files.
Order Upgrades
Orders an upgrade for a completed audio transcription.
Register Webhook
Registers a webhook to receive event notifications.
List Available SKUs
Lists available transcription services and their prices.
Connect any two apps with Notis in the middle.
ActiveTrail and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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