Keep Canny feedback moving through review
Give unresolved feedback a regular check so the next step does not get lost.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Change Post Status
Changes a post’s status and can notify voters.
Why this helps
Posts can remain in the wrong workflow stage when nobody has time to review the board consistently.
- Review posts on a dependable cadence.
- Move posts to the status that matches your stated rules.
- Make follow-up easier to see in the feedback board.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Canny once in the Notis portal.
- 2Create an automation in the portal or tell Notis what outcome you want from any channel.
- 3Tell Notis which posts to review and the conditions for changing their status.
- 4Choose the Notis recurring schedule trigger.
- 5Choose where run reports go, then test with one real post.
Questions about this workflow
Can Notis decide which status to use?
Provide your status rules in the instruction. Notis can review returned post data and apply the matching status when the available data supports that decision.
Can the status change notify voters?
The Change Post Status action can optionally notify voters. Specify whether you want notifications in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Canny. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
ActiveTrail and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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