Carry campaign feedback into BotStar CMS
Turn feedback delivered in a webhook request into a targeted update to an existing BotStar CMS item.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Entity Item
Updates an item’s name, status, or custom values.
Why this helps
Feedback that arrives in campaign work can be missed when someone must remember to find and update the matching bot content later.
- Apply supplied feedback to an identified CMS item.
- Reduce manual follow-up between campaign and bot content.
- Keep the update tied to a reportable automation run.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and BotStar once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3Ask Notis to update the identified CMS item using the feedback included in the request.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real example and review the item changes.
Questions about this workflow
Does this find the matching item on its own?
The instruction and request should identify the item clearly. This action updates a CMS item and is not a general search action.
Can Notis infer missing feedback?
No. It can only use feedback supplied in the request or otherwise available to the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Botstar. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Registers a callback that runs when the chat window closes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Bot
Creates a new bot.
Get BotStar Application IDs
Retrieves the application IDs used by the live chat widget.
Create Bot Attribute
Creates a bot attribute for shared, multilingual values.
Livechat boot
Reinitializes the live chat widget with updated data.
Create CMS Entity
Creates a content entity with optional custom fields.
Close BotStar Livechat Widget
Hides the live chat window.
Create Entity Fields
Adds fields to an existing content entity.
Connect any two apps with Notis in the middle.
ActiveTrail and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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