Keep Botsonic opening prompts current
When a new campaign or support change calls for revised wording, pass the approved update and known question identifier to Botsonic.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Starter Question
Updates an existing starter question.
Why this helps
Small changes to chatbot opening prompts can get lost between review and the person who maintains the bot.
- Carry approved wording changes into the bot promptly.
- Keep the update attached to a specific starter question.
- Reduce handoffs for small prompt maintenance tasks.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Botsonic once in the Notis portal.
- 2Create an automation in the portal or tell Notis in any channel.
- 3Instruct Notis to update only the starter question identified in the webhook with the approved replacement details.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with a real question identifier and reviewed replacement wording.
Questions about this workflow
What information does the update need?
The workflow needs the unique identifier of the existing starter question and the desired approved update.
Can this action add a new question?
No. It updates an existing starter question. Use the create starter question action for a new question-answer pair.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Botsonic. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
ActiveTrail and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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