Keep Botsonic FAQ answers reviewable
See the FAQ entries that power your bot on a steady schedule and turn answer maintenance into a manageable review.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Why this helps
FAQ answers can become stale while the person who knows they need attention is busy with other work.
- Put FAQ maintenance on a recurring schedule.
- Review entries for accuracy and missing answers.
- Make chatbot upkeep easier to plan.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Botsonic once in the Notis portal.
- 2Create an automation in the portal or tell Notis in any channel.
- 3Ask Notis to retrieve the intended bot's FAQs and summarize entries that need a human accuracy review.
- 4Choose a recurring schedule and where run reports should go.
- 5Test with one real bot and review the retrieved FAQ list.
Questions about this workflow
Does this workflow edit FAQ entries?
No. The selected action retrieves FAQs for review and does not update them.
Can Notis verify whether an answer is still correct?
Not without a current source of truth. The workflow can flag entries for a human review using criteria you provide.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Botsonic. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
ActiveTrail and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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