Retire an outdated Botsonic starter question
When an owner confirms a prompt is no longer useful, pass its unique identifier through a webhook to remove that starter question.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Delete Starter Question
Permanently deletes a starter question from a bot.
Why this helps
Retired prompts can keep appearing to users when cleanup is separated from the decision to retire them.
- Act on a specific reviewed prompt.
- Reduce lingering or irrelevant opening choices.
- Keep prompt removal attached to a confirmed retirement decision.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Botsonic once in the Notis portal.
- 2Create an automation in the portal or tell Notis in any channel.
- 3Instruct Notis to delete only the starter question identified in the webhook request after its retirement is confirmed.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real, reviewed starter question identifier.
Questions about this workflow
What is required to delete a starter question?
The action uses the unique identifier of the specific starter question to remove.
Can the workflow create a replacement at the same time?
This action deletes a question. Creating a replacement is a separate action and should use approved wording.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Botsonic. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
ActiveTrail and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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