Understand the sources behind chatbot questions
When a campaign review begins, gather Botsonic conversation details with source tracking and available metadata in one place.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All Conversations With Source
Retrieves conversations with source information and metadata.
Why this helps
A conversation count alone does not explain where questions came from or what context users supplied.
- Include available source and user form information in a conversation review.
- Give campaign analysis more context than thread counts alone.
- Start the review from an existing webhook event.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Botsonic once in the Notis portal.
- 2Create an automation in the portal or tell Notis in any channel.
- 3Ask Notis to retrieve conversations with source information and summarize available source and form metadata for the intended bot.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real campaign review request and inspect the returned details.
Questions about this workflow
Will every conversation include source information?
The action returns source information and metadata when available; the workflow should describe missing values as unavailable.
Does this prove a campaign caused a conversation?
No. Source tracking can add context, but causal attribution requires suitable tracking and evidence.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Botsonic. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
ActiveTrail and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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