Find Botpress issues behind campaign related reports
When a campaign brings a bot problem to your attention, send the bot reference to Notis and get its associated Botpress issues in a focused report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
LIST_BOT_ISSUES
Lists issues associated with a bot.
Why this helps
A reported bot problem often starts a slow hunt across campaign context, bot names, and error screens.
- Retrieve issues for the specific bot identified in the request.
- Get a concise starting point for troubleshooting.
- Keep the incident context attached to the run report.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Botpress once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to use the supplied bot identifier to list associated Botpress issues and summarize the issue details for investigation.
- 4Choose the Notis webhook trigger and arrange for an HTTP request when a campaign-related bot issue is reported; choose where run reports go.
- 5Test with one real incident and a valid Botpress bot identifier.
Questions about this workflow
Does this fix the listed Botpress issues?
No. It retrieves and summarizes issues for investigation; it does not make a bot change or resolve an issue.
What information should the webhook request include?
Include the Botpress bot identifier and a short incident description. If the identifier is missing or invalid, ask Notis to report that it cannot look up the bot.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Botpress. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Permanently deletes a file from a bot’s storage; this cannot be undone.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Break Down Workspace Usage By Bot
Breaks down workspace usage by bot, including invocations, storage, and AI spending.
Get Account
Retrieves details of the authenticated account.
BOTPRESS_CHARGE_WORKSPACE_UNPAID_INVOICES
Charges unpaid invoices for a workspace and returns which payments succeeded or failed.
LIST_BOT_ISSUES
Lists issues associated with a bot.
Check Handle Availability
Checks whether a workspace handle is available and suggests alternatives if it is taken.
LIST_CONVERSATIONS
Lists conversations so you can retrieve chat threads.
BOTPRESS_CREATE_ADMIN_INTEGRATION
Creates an integration in a workspace.
Connect any two apps with Notis in the middle.
ActiveTrail and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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