Carry contact updates from ActiveTrail into Ascora
When a contact update reaches your ActiveTrail workflow, route the request through Notis and keep Ascora details current with clear matching instructions.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update Contact
Creates or updates a customer contact.
Why this helps
A contact update can be captured in one tool but missed in the customer record your team uses to manage work.
- Update an Ascora contact for a specified customer when the record can be identified.
- Define how Notis should handle incomplete or ambiguous update requests.
- Reduce repeated manual edits across campaign and service tools.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Ascora once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis what contact update requests to process, how to identify the Ascora customer, and when to skip for review.
- 4Pick the webhook trigger and arrange for the relevant external request to start it.
- 5Choose where run reports go, then test with one real update request and known customer.
Questions about this workflow
Does this workflow create a new Ascora customer?
No. It updates a contact for a specific Ascora customer. Use an appropriate customer creation workflow if the customer does not already exist.
What if Notis cannot tell which customer the request refers to?
Tell Notis to skip the change and report the ambiguity for review. The Ascora contact action requires a valid customer ID.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Ascora. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Note
Adds a note to an entity using its valid system ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Create a new quotation or enquiry for a customer.
Create or Update Contact
Creates or updates a customer contact.
Create or Update Customer
Creates a customer or updates an existing customer’s details.
Get Customers
Retrieve all customers.
Create or Update Supplier
Creates a supplier or updates an existing supplier’s details.
Get Jobs
Retrieve a list of jobs.
Delete Customer
Deletes a customer after confirming the customer exists.
Connect any two apps with Notis in the middle.
ActiveTrail and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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