Create an Agiled ticket from a campaign issue
Turn a campaign problem into a support record with the context needed to investigate it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Ticket
Creates a new support ticket.
Why this helps
A campaign issue can be acknowledged in chat but still lack a trackable support record.
- Record campaign problems in the support queue
- Preserve the issue description and priority supplied
- Make ownership and investigation easier to follow
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and Agiled once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the issue route.
- 3Tell Notis to create an Agiled ticket when the request includes the required ticket details.
- 4Choose the webhook trigger and select where run reports should go.
- 5Send one real issue request to test ticket creation.
Questions about this workflow
What does the ticket request need?
The listed action requires a subject, message, priority, and user ID. Supply those details in the request.
Will it create a ticket from campaign metrics alone?
Only if the request also provides the required ticket details and describes an issue that merits a ticket.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Agiled. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Creates a new expense.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Creates a new project.
Create Task
Creates a new task.
Create Ticket
Creates a new support ticket.
Get Contacts
Retrieves contacts.
Get Currencies
Retrieves the available currencies.
Get Deals
Retrieves deals.
Get Employees
Retrieves employees.
Connect any two apps with Notis in the middle.
ActiveTrail and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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