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Reply to a campaign contact in the right email thread

Bring the relevant subscriber context into a reply while keeping the conversation together in its Agent mail thread.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Reply To Message

Reply to a message within its existing thread.

Why this helps

Replying to a campaign contact can take extra effort when subscriber context and the existing email thread are in different places.

  • Preserve the existing Agent mail conversation thread.
  • Use subscriber context supplied with the webhook request.
  • Keep the reply focused on the contact's existing conversation.

Setup

Build it in a few focused steps.

  • 1Connect ActiveTrail and Agent mail once in the Notis portal.
  • 2Create an automation and describe how subscriber context should inform the reply in one instruction.
  • 3Choose the Notis webhook trigger and where run reports should go.
  • 4Test with one real message and its matching subscriber context before relying on the reply.

Questions about this workflow

What does the webhook need to provide?

Provide enough context to identify the Agent mail message to reply to and the relevant subscriber details. The exact request data depends on your webhook sender.

Does the reply stay in the same conversation?

Yes. The Reply To Message action preserves the selected Agent mail thread.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link ActiveTrail to Agent mail. A trigger fires from one place; an action lands in another.

ActiveTrail triggers

Agent mail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Message

Retrieves the full details of an email message from an inbox.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Draft

Create a draft and optionally schedule its automatic delivery.

ActionInstant

List Messages

Lists messages in an inbox.

ActionInstant

Create Inbox

Create an inbox for sending and receiving messages.

ActionInstant

Send Email

Sends an email.

ActionInstant

Create Inbox API Key

Create an inbox-scoped API key; omitting permissions grants all available inbox permissions.

ActionInstant

Delete Thread

Permanently delete a thread and all its messages.

ActionInstant

Get API Key

Retrieve API key details without exposing its secret.

ActionInstant

Connect any two apps with Notis in the middle.

ActiveTrail and Agent mail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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