Connect Docsbot events to your document workflow
Set up event notifications for supported Docsbot activity so your wider document and support workflow can respond promptly.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Why this helps
Support events can require manual checking when event notifications have not been configured for the systems around your bot.
- Subscribe to supported Docsbot events through a workflow instruction.
- Reduce manual checks for configured bot notifications.
- Keep the webhook destination and subscription setup visible in run reports.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Docsbot once in the Notis portal.
- 2Create an automation from Automations, New Automation, or tell Notis in plain language from any channel.
- 3Describe the bot event subscription and provide a publicly accessible HTTPS target URL and the supported events to receive.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real setup and confirm the subscription details are reported.
Questions about this workflow
Which events can Docsbot webhooks cover?
The action description lists lead.created, deep_research.done, conversation.escalated, and conversation.rated.
What does the target URL need?
It must be publicly accessible and support HTTPS.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Docsbot ai. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
ActiveMerge and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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