Get a scheduled review of Delighted feedback
Bring survey feedback into a regular review so useful themes are easier to spot and act on.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Survey Responses
Lists survey responses in your account.
Why this helps
Customer feedback can accumulate in a separate tool until someone has time to review it.
- Review responses on a chosen recurring schedule.
- Summarize returned feedback for faster scanning.
- Receive run reports in a channel you choose.
Setup
Build it in a few focused steps.
- 1Connect Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe the feedback you want summarized from returned Delighted survey responses.
- 4Pick the recurring schedule trigger and choose where run reports should go.
- 5Test with one real response review and inspect the summary.
Questions about this workflow
Does this calculate a trend against a historical baseline?
It can summarize the responses returned by Delighted. A historical baseline must be available in the returned data or supplied by you.
Can I specify a date range?
Describe the period you want reviewed. The response action supports optional date filtering, subject to the available inputs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Delighted. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
ActiveMerge and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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