Process a confirmed Delighted contact deletion
Route a confirmed contact deletion request to Delighted from the workflow that records the request.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Delete Person
Permanently deletes a person and all associated data.
Why this helps
Manual deletion across feedback tools can be missed when a contact request is handled in another workflow.
- Send a confirmed deletion request to Delighted.
- Remove the person's associated Delighted data through the supported action.
- Keep a run report for the deletion workflow.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe that a confirmed erasure request should delete the Delighted person identified in the webhook.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real authorized deletion request and review the run report.
Questions about this workflow
What does deleting a person remove?
The Delighted action removes the person and associated surveys, responses, properties, Autopilot membership, history, and unsubscribe or bounce status.
Can this be triggered by any document event?
Configure the webhook for a confirmed erasure request and include the identifier needed to find the person. Do not use a general document event as a substitute.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Delighted. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
ActiveMerge and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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