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Notis

Add document recipients to email feedback Autopilot

Keep customer feedback follow-up organized when a document reaches its recipient.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add Person to Autopilot Email

Adds a person to automated email surveys or updates their profile details.

Why this helps

Recipients may need ongoing feedback follow-up, but tracking who was added to a survey program takes manual work.

  • Enroll a recipient based on a delivery event.
  • Update supplied contact properties in Delighted.
  • Reduce manual contact list maintenance.

Setup

Build it in a few focused steps.

  • 1Connect ActiveMerge and Delighted once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Describe that a document delivery should add or update the recipient in Delighted email Autopilot using supplied details.
  • 4Pick the webhook trigger and choose where run reports should go.
  • 5Test with one real delivery webhook and review the run report.

Questions about this workflow

Does this send a survey immediately?

This action adds or updates a person in email Autopilot. Survey timing depends on the Delighted Autopilot configuration.

What information should the delivery request include?

Include the recipient identifier and any contact properties you want Delighted to store. The webhook must supply those values.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link ActiveMerge to Delighted. A trigger fires from one place; an action lands in another.

ActiveMerge triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Adds a person to automated email surveys or updates their profile details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Adds a person to automated SMS surveys or updates their profile details.

ActionInstant

Create or Update Person

Creates or updates a person and schedules a survey email.

ActionInstant

Delete Pending Survey Requests

Cancels all pending survey requests for a person.

ActionInstant

Delete Person

Permanently deletes a person and all associated data.

ActionInstant

Get Autopilot Email Configuration

Retrieves the current email Autopilot configuration.

ActionInstant

Get Autopilot SMS Configuration

Retrieves the current SMS Autopilot configuration.

ActionInstant

List Autopilot SMS Memberships

Lists people enrolled in SMS Autopilot.

ActionInstant

Connect any two apps with Notis in the middle.

ActiveMerge and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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