Give a callback agent useful opening lines
A document or image workflow can carry the context for a new callback. Notis can turn that brief into starter conversation suggestions for the right Convolo character.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Generate Starter Conversation
Generates conversation starters or follow-up suggestions for a character.
Why this helps
Teams often finish preparing callback context but still have to write the agent's first lines by hand.
- Convert supplied callback context into dialogue suggestions.
- Keep suggested language tied to the originating brief.
- Reduce the blank-page step before deploying a character.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Convolo AI once in the Notis portal.
- 2Create an automation in Notis Automations, New Automation.
- 3Tell Notis to use the incoming brief to generate opening or follow-up lines for the specified Convolo character.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real brief and review the suggestions before using them.
Questions about this workflow
Does this send or place a callback?
No. It generates starter conversation suggestions. The listed action does not place calls or send messages.
What should the ActiveMerge request contain?
Include the callback context and identify the character for which suggestions are needed. Supply any audience or tone guidance that matters.
Can Notis use facts missing from the brief?
Notis can use only the information available to it. Add missing facts or ask it to flag gaps instead of filling them in.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Convolo ai. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Convolo ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Character
Creates a new character.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Evaluate Character Performance
Evaluates a character’s conversation performance and returns ratings and feedback.
Generate Starter Conversation
Generates conversation starters or follow-up suggestions for a character.
Get Character Response
Generates a text or voice response from a character in an ongoing session.
List Voices
Lists the available voice types.
Set Core AI Settings
Updates a character’s core AI settings.
Upload Knowledge Bank File
Uploads a file to a knowledge bank.
Connect any two apps with Notis in the middle.
ActiveMerge and Convolo ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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