Keep request details current as documents change
Send the relevant document update to Notis and refresh the details on the Canny post it affects.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Post
Updates a post’s details.
Why this helps
Product requests can become misleading when supporting requirements change in a document but not on the feedback board.
- Keep the supporting details of a request up to date.
- Use an explicit rule to avoid overwriting unrelated post content.
- Include only changes provided or accessible to Notis.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Canny once in Notis.
- 2Create an automation from the portal or tell Notis in any channel.
- 3Describe which document changes should revise a known post and what to update.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real update and its related post.
Questions about this workflow
Can this change a post title or other details?
Canny's Update Post action supports post details such as title, details, ETA, images, and custom fields.
Can Notis infer what changed if the event contains no document content?
No. Include the change or a usable document reference in the webhook data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Canny. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
ActiveMerge and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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