Keep feedback categories consistent over time
Schedule a review of feedback themes and apply existing Canny tags to related posts that need categorization.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Tags
Lists tags.
Why this helps
Feedback categories drift when new requests arrive faster than teams can keep board tags consistent.
- Apply existing tags during a recurring cleanup.
- Focus on accessible records and known related posts.
- Avoid inventing categories when no tag fits.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Canny once in Notis.
- 2Create an automation from the portal or tell Notis in any channel.
- 3Describe the records to review and how to match existing tags to posts.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test against one real record and post.
Questions about this workflow
Can this create new tags?
No. This workflow applies existing tags. Creating a tag uses a different Canny action.
What if the related post cannot be identified?
Instruct Notis to skip uncertain matches and report them for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Canny. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
ActiveMerge and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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