Review available details for a feedback author
Check a selected author's available Canny details while reviewing customer feedback captured through ActiveMerge.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Retrieve User
Retrieves a user’s details.
Why this helps
When a feedback author is hard to identify, follow-up can stall while someone searches across tools.
- Retrieve details using one available identifier.
- Keep the check focused on selected authors.
- Flag missing or ambiguous identity information.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Canny once in Notis.
- 2Create an automation from the portal or tell Notis in any channel.
- 3Provide one author identifier and state what information matters for follow-up.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real identifier.
Questions about this workflow
Which identifier can I use?
Use exactly one Canny user ID, app user ID, or email for a retrieval.
Does this update the user's account?
No. It retrieves the user's details for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Canny. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
ActiveMerge and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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