Check Botsonic FAQs after your documents change
Make FAQ review a routine part of updating the documents your chatbot relies on.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Why this helps
FAQs can stay unchanged after the underlying documents or policies are revised.
- Retrieve FAQ entries for a focused review.
- Make document revisions a prompt to inspect related answers.
- Catch potentially stale FAQ content for human follow up.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Botsonic once in Notis.
- 2Create an automation and describe how retrieved FAQs should be checked against current documents.
- 3Choose a recurring schedule as the trigger.
- 4Choose where Notis run reports should go.
- 5Test with one real run and review the FAQ entries returned.
Questions about this workflow
Does this action edit FAQ answers?
No. The listed action retrieves FAQs. A person can review any entries that may need changes.
Can Notis confirm an FAQ is outdated?
Notis can compare the returned FAQs with current document information that is available, but the workflow should surface uncertain cases for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Botsonic. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
ActiveMerge and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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