Keep incident notes current with ActiveMerge progress
When an e-signature or document workflow has an update relevant to an open incident, pass that context through a webhook and add it as an incident comment.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Incident Comment
Adds a comment to an incident.
Why this helps
Operational updates about documents and signatures can be separated from the incident where the team is coordinating a response.
- Keep relevant workflow updates alongside incident context
- Reduce manual copying into incident notes
- Make handoffs easier to follow
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and Better Stack once in the Notis portal.
- 2Create an automation in Automations, then New Automation.
- 3Describe how Notis should turn supplied ActiveMerge progress into a comment on an existing incident.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real incident and a non-sensitive progress update.
Questions about this workflow
Can ActiveMerge trigger this directly?
No ActiveMerge trigger events are available in this package. A Notis webhook starts the workflow and should include the relevant update and incident context.
Does this create an incident?
No. It adds a comment to an existing incident, so provide enough information to identify the incident.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Better stack. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Escalation Policy
Creates an incident escalation policy that defines who is notified and when.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Acknowledge Incident
Acknowledges an active incident, stopping further escalations.
Create Heartbeat Group
Creates a group to organize related heartbeat checks.
Create Outgoing Webhook Integration
Creates an integration to send event notifications to an endpoint.
Create Heartbeat
Creates a heartbeat monitor that checks for regular signals from a service.
Create Source Group
Creates a group to organize related log sources.
Delete Escalation Policy
Permanently deletes an escalation policy.
Create Incident
Creates an incident and alerts the on-call responder through the applicable escalation policy.
Connect any two apps with Notis in the middle.
ActiveMerge and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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