Turn ActiveCampaign Contact Details Into DocsBot Leads
Keep support follow-up attached to the contact details already arriving through ActiveCampaign.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Why this helps
Support-relevant contacts and replies can get lost between marketing and support tools, leaving founders to copy details by hand.
- Save support-relevant contact information in DocsBot without manual re-entry.
- Keep lead details available for support follow-up.
- Reduce context switching between marketing and support.
Setup
Build it in a few focused steps.
- 1Connect Active Campaign and Docsbot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to capture support-relevant contact details from the incoming ActiveCampaign request as a DocsBot conversation lead.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real contact example and review the run report.
Questions about this workflow
What starts this automation?
A webhook request starts it. Active Campaign has no listed trigger events, so the request must be sent to the Notis webhook from an external tool or custom backend.
Does the contact need to exist as a DocsBot conversation first?
No. The Capture Conversation Lead action works whether or not the conversation has been created yet.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Docsbot ai. A trigger fires from one place; an action lands in another.
Active campaign triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Active campaign and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Docsbot ai.