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Notis

Find the Detrack job behind a delivery inquiry

A delivery inquiry should lead to the right job quickly. Notis can look up a Detrack job by DO number and summarize the returned details for the team.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Job By Query

Retrieves a delivery or collection job by its order number.

Why this helps

Searching for a delivery while keeping the contact conversation in view adds needless context switching.

  • Resolve a delivery reference without browsing all jobs.
  • Use a supplied DO number to identify the record.
  • Summarize returned details for the next follow-up.

Setup

Build it in a few focused steps.

  • 1Connect ActiveCampaign and Detrack once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis to retrieve the Detrack job matching the supplied DO number and summarize the returned details for the contact inquiry.
  • 4Pick the webhook trigger, choose where run reports go, and test with one real inquiry.

Questions about this workflow

How is this different from lookup by DO and date?

This workflow uses the query lookup action, which retrieves a job using the DO number query parameter.

Does it change the job?

No. The selected Detrack action retrieves a job and returns its details.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Active campaign to Detrack. A trigger fires from one place; an action lands in another.

Active campaign triggers

Detrack actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Collection

Add a pickup job.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete All Collections

Delete all collection jobs for a specific date.

ActionInstant

Bulk Create Depots

Creates multiple depots, each with a name and geocodable address.

ActionInstant

Delete All Deliveries

Delete all delivery jobs for a specific date.

ActionInstant

Create Depot

Creates a depot as a starting or ending point for delivery routes.

ActionInstant

Delete Delivery

Delete one or more delivery jobs.

ActionInstant

Edit Delivery

Update details of existing delivery jobs.

ActionInstant

Search

Find deliveries, collections, or vehicles matching your search.

ActionInstant

Connect any two apps with Notis in the middle.

Active campaign and Detrack, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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