Make customer feedback easier to review each week
Set a recurring review that brings Delighted responses into focus, with ActiveCampaign contact context available when your prompt or connected data supplies it.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Survey Responses
Lists survey responses in your account.
Why this helps
Survey responses can pile up between customer conversations, making it harder to spot themes and decide who needs follow-up.
- Collect survey responses on a predictable schedule for review.
- Ask Notis to summarize themes and identify follow-ups from the data returned.
- Use supplied ActiveCampaign contact details as context without assuming they are included in survey responses.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt describing the feedback review.
- 3Instruct Notis to retrieve Delighted survey responses, summarize recurring themes, and use any ActiveCampaign contact context you supply or make available.
- 4Pick the recurring schedule trigger and choose the review cadence.
- 5Choose where run reports go, then test with one real response example.
Questions about this workflow
Does this workflow automatically join ActiveCampaign contacts to Delighted responses?
No such cross-app lookup is guaranteed by the listed events. Provide the contact context you want considered, or have your source send it to the workflow.
Can Notis identify changes in NPS over time?
Notis can analyze returned responses, but a comparison requires response history across the periods you want to compare. Ensure that history is available to the workflow.
What starts the review?
A recurring Notis schedule starts it. ActiveCampaign has no listed trigger event for this package.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Delighted. A trigger fires from one place; an action lands in another.
Active campaign triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Active campaign and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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