Keep Delighted survey preferences in sync with opt-out signals
When an explicit opt-out request arrives from ActiveCampaign or your backend, have Notis unsubscribe the matching person from Delighted email surveys.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
A survey preference recorded in one system can be easy to miss when managing feedback invitations in another.
- React to an explicit opt-out signal delivered by HTTP request.
- Unsubscribe the specified person from future Delighted email surveys.
- Keep the preference handling instruction clear and auditable through run reports.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and describe how to handle an explicit opt-out request.
- 3Tell Notis to unsubscribe the matching Delighted person from email surveys when the incoming request identifies them.
- 4Choose the webhook trigger and configure ActiveCampaign or your backend to send the opt-out request.
- 5Choose a report channel, then test with one real example using a test person.
Questions about this workflow
Does this unsubscribe a person from Delighted SMS surveys too?
The listed action unsubscribes a person from future email surveys. It does not claim to change SMS preferences.
Can Notis infer an opt-out from an ActiveCampaign status change?
Only if ActiveCampaign or your backend sends that status as an HTTP request to the Notis webhook. No ActiveCampaign trigger event is listed here.
What if the matching person cannot be identified?
The request needs enough identifying information for the action to target the intended person. Test your actual request format with a test person before relying on it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Delighted. A trigger fires from one place; an action lands in another.
Active campaign triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Active campaign and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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