Review support calls with a concise audio summary
Get the key points from a support conversation in a shorter format that is easier to revisit.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Summarize Audio
Why this helps
Support calls can be hard to revisit when a founder is juggling customer needs and other work.
- Review a call's main points quickly.
- Reduce the need to replay a recording to regain context.
- Keep the summary tied to the supplied audio.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Deepgram once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3Ask Notis to summarize the support call audio URL in each request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real request containing a publicly accessible support recording URL.
Questions about this workflow
Can this summarize a recording hosted behind a login?
The Deepgram action requires the audio URL to be publicly accessible.
Will it create a support ticket or update a contact?
No. The available action summarizes audio; ticket and contact updates are not among the listed actions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Deepgram. A trigger fires from one place; an action lands in another.
Active campaign triggers
Deepgram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Public Models
Retrieves metadata for public speech-to-text and text-to-speech models.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Model by ID
Retrieves metadata for a speech-to-text or text-to-speech model.
List Deepgram Projects
Lists all projects.
Get Project Usage Summary
Retrieves aggregated usage statistics for a project.
Get Project Balance
Retrieves a project's balance in the provider's native units.
List Project Scopes
Lists all permission scopes for a project.
Get Project Billing Breakdown
Returns a project's dated billing entries in USD.
Transcribe Pre-recorded Audio
Transcribes a pre-recorded audio file into text.
Connect any two apps with Notis in the middle.
Active campaign and Deepgram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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