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Notis

Identify new ActiveCampaign customers in Customer.io

Bring new customer profiles into Customer.io during a predictable review, with the details already available in ActiveCampaign.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Identify Person

Creates or updates a person’s profile and assigns traits.

Why this helps

New customers can miss timely onboarding when profile creation depends on someone noticing a record manually.

  • Review new customers on a chosen schedule.
  • Create or update Customer.io profiles using available traits.
  • Reduce missed handoffs into onboarding workflows.

Setup

Build it in a few focused steps.

  • 1Connect ActiveCampaign and Customer.io once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Define what qualifies as a new customer and instruct Notis to identify each matching person with available traits.
  • 4Choose the recurring schedule trigger and set the review cadence.
  • 5Choose where run reports go, then test with one real new customer.

Questions about this workflow

Does this send an onboarding email?

No. It identifies a person in Customer.io. A separate Customer.io campaign can use the profile if configured.

What if the contact has no identifier?

Customer.io requires a user_id or anonymous_id, so the record must provide one of these identifiers.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Active campaign to Customerio. A trigger fires from one place; an action lands in another.

Active campaign triggers

Customerio actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Suppress Customer Profile

Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Group

Adds a person to a group, linking them to an organization, account, or project.

ActionInstant

Get Integrations

Lists the integrations configured in your workspace.

ActionInstant

Create Profile Alias

Merges one profile into another, moving its data to the canonical profile.

ActionInstant

Get Messages

Retrieves messages sent from your workspace and their delivery metrics.

ActionInstant

Get Segment Details

Retrieves details about a specific segment.

ActionInstant

Get Segment Membership

Retrieves the people in a specific segment.

ActionInstant

Get Segments

Lists the segments in your workspace.

ActionInstant

Connect any two apps with Notis in the middle.

Active campaign and Customerio, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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