Apply ActiveCampaign unsubscribe requests in Customer.io
Carry an unsubscribe request through to the matching Customer.io delivery with the request details attached.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe from Delivery
Unsubscribes a person from email by setting their unsubscribed status to true.
Why this helps
A missed unsubscribe handoff can leave teams unsure whether a contact's request was applied across their tools.
- Apply an unsubscribe to a specific Customer.io delivery.
- Use the person and delivery identifiers supplied with the request.
- Keep unsubscribe handling connected to the originating signal.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to apply an incoming unsubscribe request to the matching person and delivery in Customer.io.
- 4Choose the webhook trigger and configure the unsubscribe source to call the Notis HTTP endpoint with the required details.
- 5Choose where run reports go, then test with one real request in a suitable environment.
Questions about this workflow
What does this unsubscribe action require?
It requires the person and a specific delivery attribution. The action description states that it uses Track API credentials with siteId and apiKey, not App API credentials.
Does this permanently delete the profile?
No. It unsubscribes a person from emails attributed to a specific delivery. It does not suppress or delete the profile.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Customerio. A trigger fires from one place; an action lands in another.
Active campaign triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
Active campaign and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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