Keep Canny statuses aligned with customer milestones
A scheduled check can help your team notice when customer progress should move feedback to its next stage.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Change Post Status
Changes a post’s status and can notify voters.
Why this helps
Product feedback can remain in an old workflow stage after a customer milestone has already happened.
- Review available customer milestone context on a schedule.
- Update specified posts when the stated criteria are met.
- Make status follow-through easier to remember.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis which available milestones should change a specified post's status and when to notify voters.
- 4Pick a recurring Notis schedule and choose where run reports should go.
- 5Test with one real milestone and inspect the status update.
Questions about this workflow
Can Notis use milestones that are not in connected data?
No. Include needed milestone details in available app data or supply them in the instruction or request.
Does every run notify voters?
Only if your instruction requests it and the Canny action supports the requested notification behavior.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Canny. A trigger fires from one place; an action lands in another.
Active campaign triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Active campaign and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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