Give customer feedback a regular path into Canny
A recurring review helps useful requests reach the product board even during busy weeks.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Post
Creates a feature request or feedback post on a board.
Why this helps
Feedback can build up across customer records when there is no dependable time to review and route it.
- Create a dependable review rhythm for available feedback.
- Group distinct requests into Canny posts for team review.
- Reduce the need to remember a separate manual review.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to review available feedback, identify distinct product requests, and create Canny posts with the supplied context.
- 4Pick a recurring Notis schedule and choose where run reports should go.
- 5Test with one real feedback example and review the resulting post.
Questions about this workflow
What does the schedule review?
Notis can review data available through the connected app and the instruction. Any history, baseline, or context not available there must be supplied by you.
Will it create duplicate posts?
Ask Notis to look for matching posts before creating new ones. The workflow depends on the matching data available from Canny and the quality of the request context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Canny. A trigger fires from one place; an action lands in another.
Active campaign triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Active campaign and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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