Keep campaign follow-up beside Canny feedback
Put useful customer follow-up where the product team is already discussing the request.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Comment
Posts a new comment on a post.
Why this helps
Follow-up details can remain in marketing records, separated from the Canny discussion that needs them.
- Keep follow-up context with the related product discussion.
- Reduce manual copying between campaign records and feedback posts.
- Use the author and post identifiers required by the Canny comment action.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to add a comment to the specified post using the follow-up text and required author and post identifiers in the request.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real follow-up request and a valid Canny author and post.
Questions about this workflow
What identifiers does this action need?
The Canny Create Comment action is described for use when you have the author ID and post ID.
Can Notis write a follow-up that was not supplied?
Notis can summarize or adapt provided information, but the underlying follow-up facts need to be included in the request or available from connected app data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Canny. A trigger fires from one place; an action lands in another.
Active campaign triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Active campaign and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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