Check the call record before escalating
Send the call ID and reason for review to Notis to bring the relevant Callingly call details into the escalation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Call
Retrieves detailed information about a specific call.
Why this helps
An escalation without the call context can send a founder or teammate searching through call history.
- Retrieve the exact call record identified in the request.
- Keep the escalation reason alongside the lookup.
- Report when the call ID is missing or cannot be retrieved.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Callingly once in the Notis portal.
- 2Create a new automation for call escalation reviews.
- 3Tell Notis to retrieve the Callingly call named in each webhook request and summarize the returned details alongside the supplied escalation reason.
- 4Pick the notis_webhook trigger and choose a report channel.
- 5Test with one real call ID and verify the call details in Callingly.
Questions about this workflow
Does this workflow change a lead or call?
No. It retrieves a specified call record and summarizes the returned details for review.
What should the request include?
Include the Callingly call ID and, if relevant, the reason the call needs review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Callingly. A trigger fires from one place; an action lands in another.
Active campaign triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Activates or deactivates a client account to control access.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Creates a new agent.
Create Outbound Call
Creates a call record and immediately places an outbound call, which may incur a cost.
Create Client
Creates a new client account under your agency.
Create Team
Creates a new team.
Create Webhook
Creates a webhook for real-time call or lead notifications.
Delete Agent
Permanently deletes an agent from an account.
Delete Client
Deletes an existing client from your account.
Connect any two apps with Notis in the middle.
Active campaign and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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