Keep contact replies in the right Agent Mail thread
Give a contact signal a clear next step in the conversation already in progress.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Reply To Message
Reply to a message within its existing thread.
Why this helps
A useful contact update is easy to miss when it lives in the CRM and the active email conversation is somewhere else.
- Continue the existing email conversation
- Use contact details supplied with the webhook
- Keep the response focused on the signal that prompted it
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Agent Mail once in the Notis portal.
- 2Create a new automation in Automations, or tell Notis to create one from any channel.
- 3Describe that a webhook containing a contact signal and the relevant Agent Mail message should produce a reply in that message's thread.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real contact signal and confirm the reply appears in the intended thread.
Questions about this workflow
Will the reply remain in the original conversation?
Yes. The selected action replies to a message while preserving its Agent Mail thread.
What information should the webhook include?
Include the contact signal and enough information to identify the relevant Agent Mail message. Notis cannot infer an unavailable message identifier or conversation history.
Does this send a reply immediately?
The selected action replies to the message. Use this workflow only when the webhook and prompt clearly establish that an immediate reply is appropriate.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Agent mail. A trigger fires from one place; an action lands in another.
Active campaign triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Retrieves the full details of an email message from an inbox.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Draft
Create a draft and optionally schedule its automatic delivery.
List Messages
Lists messages in an inbox.
Create Inbox
Create an inbox for sending and receiving messages.
Send Email
Sends an email.
Create Inbox API Key
Create an inbox-scoped API key; omitting permissions grants all available inbox permissions.
Delete Thread
Permanently delete a thread and all its messages.
Get API Key
Retrieve API key details without exposing its secret.
Connect any two apps with Notis in the middle.
Active campaign and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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