Review customer feedback with project context
Bring survey responses and available job context into one scheduled review so you can spot the feedback that needs a follow-up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Survey Responses
Lists survey responses in your account.
Why this helps
Feedback and job context live in separate places, making it harder to decide which response needs attention first.
- Retrieve survey responses for review.
- Use Acculynx project context available through the connected integration.
- Surface responses that may need a follow-up, with missing context called out.
Setup
Build it in a few focused steps.
- 1Connect Acculynx and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Ask Notis to review Delighted responses for the chosen period alongside matching Acculynx project details, noting when context is unavailable.
- 4Choose the recurring schedule trigger.
- 5Choose where run reports go, then test with one real response and its available project context.
Questions about this workflow
Does Delighted provide project identifiers in every response?
The listed response action can retrieve responses and expand person details and notes, but it does not guarantee Acculynx project identifiers. Provide matching context or ask Notis to flag unmatched responses.
Can the workflow send a survey too?
This workflow reviews responses using the list responses action. Survey scheduling would require a separate workflow and a suitable Delighted action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Acculynx to Delighted. A trigger fires from one place; an action lands in another.
Acculynx triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Acculynx and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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