See which customers have opted out of email surveys
Keep opt-out context visible during customer reviews by comparing Delighted's unsubscribed list with available Acculynx contacts.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Unsubscribed People
Lists people who have unsubscribed from your account.
Why this helps
Survey opt-outs can be easy to miss when customer and feedback records are reviewed in separate tools.
- Retrieve the Delighted unsubscribed people list.
- Compare contacts when matching details are available.
- Make survey email status visible in a scheduled review.
Setup
Build it in a few focused steps.
- 1Connect Acculynx and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Ask Notis to list Delighted unsubscribed people and compare them with available Acculynx contacts, reporting matches without changing their status.
- 4Choose the recurring schedule trigger.
- 5Choose a report channel, then test with one known unsubscribed contact.
Questions about this workflow
Does this re-enroll unsubscribed people?
No. It retrieves the unsubscribed list for review and explicitly leaves their status unchanged.
Can the report cover only recent opt-outs?
The action supports optional Unix timestamp filters. Specify the period you want Notis to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Acculynx to Delighted. A trigger fires from one place; an action lands in another.
Acculynx triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Acculynx and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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