Ask for feedback after an Acculynx project handoff
Capture the customer experience while the handoff is fresh. Send Notis the Acculynx handoff details and let it schedule a Delighted survey.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update Person
Creates or updates a person and schedules a survey email.
Why this helps
After a project handoff, feedback requests can slip while the team moves on to the next job.
- Schedule a survey from a handoff webhook.
- Include available project context for easier response analysis.
- Keep feedback follow-up out of the manual handoff checklist.
Setup
Build it in a few focused steps.
- 1Connect Acculynx and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to create or update the handoff customer in Delighted and schedule a survey using the supplied project context.
- 4Choose the webhook trigger and arrange for the handoff system to send its request to Notis.
- 5Choose a report channel, then test with one real handoff that includes the customer's email.
Questions about this workflow
Does Acculynx provide a native trigger for this workflow?
No. Acculynx has no listed trigger events, so this workflow starts when an external system sends an HTTP request to the Notis webhook.
What information is needed to schedule the survey?
The webhook request needs enough customer information for Delighted, including an email address. Project details can be included when available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Acculynx to Delighted. A trigger fires from one place; an action lands in another.
Acculynx triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Acculynx and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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