Keep customer contact records aligned across Acculynx and Delighted
Review contacts on a schedule, identify missing or changed Delighted records, and update the ones that need attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List People
Lists people in your account.
Why this helps
Contact details drift when project records and customer survey records are maintained separately.
- Retrieve the Delighted people list for comparison.
- Identify contacts that appear missing or changed using available source data.
- Keep contact maintenance in a focused scheduled review.
Setup
Build it in a few focused steps.
- 1Connect Acculynx and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Ask Notis to compare available Acculynx customer contacts with the Delighted people list and report discrepancies or update records when appropriate.
- 4Choose the recurring schedule trigger.
- 5Choose a report channel, then test with one real contact whose details are available in both apps.
Questions about this workflow
Does this automatically sync every Acculynx contact?
The workflow can only compare contacts accessible through the connected Acculynx integration and returned by Delighted. Define the contact scope in your instruction.
Can the workflow update Delighted records?
Yes, the listed create or update person action can update a person and schedule a survey email. Ask Notis to update records only when that outcome is intended.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Acculynx to Delighted. A trigger fires from one place; an action lands in another.
Acculynx triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Acculynx and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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